Here is what you’ll find in this week’s newsletter!

1. Important links 🔗 - the best articles we found this week about the Medicare Market along with links to Jared’s recent LinkedIn posts.

2. Deep Dive 📚 - UnitedHealth Group - Q1 2024 Results ✨

3. Compliance Chatter 📢 - TPMO beneficiary data sharing

4. Sponsor Snapshot 🚀 - brought to you by Telos Actuarial

5. Data Visual of the week 📊 - UNH Q1 results

It’s only a 5 minute read, but it will make you 10x smarter.

DEEP DIVE 📚

UnitedHealth Group - Quarter 1 Results ✨

When it comes to companies focused on the Medicare market, UnitedHealth Group (NYSE: UNH) is the giant.

But, they didn’t simply hit the scene overnight.

It’s been a long consistent growth over time, along with vertical integration, that has resulted in their consistent dominance.

A few weeks ago, UNH released Q1 ‘24 financials.

Two topics stood out in their release.

1. The Change Healthcare cyber-attack. The companies estimate it cost them $872 million during Q1.

2. Medical Loss Ratios. Still up compared to the prior years, but didn’t keep trending up.

In this week’s deep dive, we are analyzing Quarter 1 results over the past 6 years to better understand recent trends. (We analyzed full year results in this deep dive)

Before we get to the numbers it’s important to understand UNH’s two main business units, UnitedHealthcare and Optum.

UnitedHealthcare is an insurance carrier, providing health insurance benefits. They collect premiums, pay health insurance benefits, and make a profit on what’s left over.

Optum is (for the most part) a healthcare provider. This includes doctors, hospitals, value-based care clinics, technology and pharmacies. They receive revenues via health insurance benefits, pay expenses associated with running health provider systems, and make a profit on what’s left over.

This is what is called vertical integration!

Okay, now let’s look at some numbers.

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Membership

Surprisingly, overall membership growth has been very modest over the last 6 years.

• Q1 ‘18 membership: 48.85 million

• Q1 ‘24 membership: 51.48 million

• Overall Growth: 5%

• % Change (current yr.): -2.7%

• % Change (prior yr.): 3.8%

• CAGR (“Compound Annual Growth Rate”): 0.9%

• The largest membership segment is their Commercial line. Q1 2024 saw a significant uptick in growth after being mostly flat for several years. Likely due to growth in both Group business due to Humana exiting, and overall market growth in ACA business.

• UNH is the market leader in the Medicare Supplement market, but the membership in that line of business has been in slight decline over the last several years. Q1 2024 saw a slight lift.

• The Medicaid line saw significant decline YoY (“Year over Year”). The decline is likely due to Medicaid “unwinding”.

• The Medicare Advantage line has seen significant growth over the last 6 years. Q1 2024 growth slowed significantly compared to 2023, and compared to the past 6 year CAGR (“compound annual growth rate”).

Revenues

UNH reports revenues by vertical (UnitedHealthcare and Optum), and provides further details within each vertical. In addition, “eliminations” are reported in order to remove revenues that Optum receives from UnitedHealthcare (can’t count that revenue twice).

UnitedHealthcare Revenues (the insurance Carrier segment) have grown steadily over the past 6 years.

• Q1 ‘18 Revenues: $45.46 billion

• Q1 ‘24 Revenues: $75.36 billion

• Overall Growth: 66%

• % Change (current yr.): 6.9%

• % Change (prior yr.): 12.6%

• CAGR: 8.8%

• The largest segment is the Medicare & Retirement segment. The 7.5% YoY growth in Q1 2024 was down compared to the prior year and also below the CAGR.

• All segments saw lower revenue growth in Q1 2024 compared to both the prior year and the CAGR.

Optum Revenues (the healthcare provider segment) have grown 2.6x over the past 6 years.

• Q1 ‘18 Revenues: $23.6 billion

• Q1 ‘24 Revenues: $61.05 billion

• Overall Growth: 159%

• % Change (current yr.): 12.9%

• % Change (prior yr.): 25.0%

• CAGR: 17.2%

• While Optum continued to grow significantly, all segments saw lower revenue growth in Q1 2024 compared to the prior year and compared to the CAGR.

• Note: it was reported last week that Optum is closing their Virtual Care business.

Combining UnitedHealthcare, Optum, and including eliminations, results in the company’s Total Consolidated Revenues.

• Q1 ‘18 Revenues: $55.19 billion

• Q1 ‘24 Revenues: $99.80 billion

• Overall Growth: 81%

• % Change (current yr.): 8.6%

• % Change (prior yr.): 14.7%

• CAGR: 10.4%

As you can see, revenue eliminations have grown steadily over the past 6 years, and has grown faster than overall top line revenue.

This indicates there is more vertical integration today than there was 6 years ago.

More of the insurance company benefit expense is going to Optum providers and pharmacies as revenue. (Since they already recognized the revenue in the insurance company, they can’t also recognize it as revenue in the provider company.)

Operating Income

The combined UnitedHealth Group’s Operating Income has grown steadily over the past 6 years.

• Q1 ‘18 Operating Income: $4.05 billion

• Q1 ‘24 Operating Income: $7.93 billion

• Overall Growth: 96%

• % Change (current yr.): -1.9%

• % Change (prior yr.): 16.3%

• CAGR: 11.8%

• Operating Income was down 1.9% YoY, far off from the prior year growth (16.3%) and lower than the CAGR (11.8%).

• Impacted by the Change Healthcare cyber attack and continued higher loss ratios

Medical Loss Ratio

The Medical Loss Ratio has been a major topic point in the Medicare industry over the past year with most companies reporting higher utilization in Medicare products resulting in higher loss ratios.

You can see in the chart below that the Q1 2024 loss ratio of 84.3% is down from Q4 2023, but remains high compared to the prior 6 years.

Bottom Line

Medicare Advantage membership growth slowed in Q1 2024 while Commercial saw a significant increase.

Overall Revenue growth slowed during Q1 2024 for all segments.

Overall profitability took a hit with a decrease in Operating Income for Q1 2024 compared to Q1 2023. With that said, the 7.9% profit margin continues to be healthy.

The loss ratio continues to be elevated compared to recent history, but did come down compared to Q4 2024.

Sources: Company Quarterly Earnings Releases

DATA VISUAL of the Week 📊

The data visual of the week combines UNH’s Q1 results into one page.

If you’re ready, here are some ways we can help you:

• Newsletter Sponsorship opportunities: Promote your product or services to leaders in the Medicare space. Let’s discuss. (link)

• Market Research: Reports that help you wrap your arms around the Senior focused insurance markets. (link)

• Consulting: We can help you develop new insurance products for the Medicare market, appraise your books of business, and keep you compliant. Let’s discuss. (link)