eBroker Q2 '25 Results: Side-By-Side

GoHealth, eHealth, and SelectQuote compared side-by-side — revenue, losses, LTVs, and more.

This week’s newsletter is Sponsored By: Modivcare

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Here is what you’ll find in this week’s newsletter!

  1. Important links 🔗 - the best articles we found this week about the Medicare Market along with links to Jared’s recent LinkedIn posts.

  2. Deep Dive 📚 - eBroker Q2 ‘25 Results: Side-By-Side

  3. Sponsor Snapshot 🚀 - brought to you by Modivcare

  4. Compliance Chatter 📢 - Check out the latest regulatory changes.

It’s only a 5 minute read, but it will make you 10x smarter.

Here are IMPORTANT LINKS 🔗 for the week:

  1. Medicare Advantage unused benefit reminder letters delayed until 2026 - (link)

  2. SCAN declares 'health insurance is broken' in new national campaign - (link)

  3. Medicare Advantage Plan Member Satisfaction Facing Headwinds - (link)

  4. Now Available: Updated Critical Illness Market Projection Report - (link)

  5. Florida Blue accuses The Villages Health of adding false codes - (link)

  6. Medicare Supplement: Rate Ranking Report – August Results - (link)

  7. CMS Modifies Part D Premium Stabilization Demonstration - (link)

  8. CVS Caremark fined $290M for Medicare fraud - (link)

Jared’s recent LinkedIn posts:

  1. Ohio Medicare Enrollment Snapshot - (link)

  2. There are a lot of lead vendors out there. - (link)

  3. AEP is quickly approaching, and I need your help. - (link)

  4. Medicare-Medicaid Plan demonstrating is ending at the end of 2025. - (link)

  5. SelectQuote (SLQT), a Medicare eBroker, released CY Q2 2025 results. - (link)

DEEP DIVE 📚

eBroker Q2’ 25 Results: Side-By-Side

This week, we’re digging into Q2 2025 financials for publicly traded Direct-to-Consumer distributors — the “eBrokers.”

The three we’ll compare are:

(Q1 2025 results are here, and a refresher on What are eBrokers? is here.)

Industry Shake-Ups to Note

Before comparing these 3 companies, it’s worth mentioning some notable changes in the eBroker industry recently.

  • GOCO acquired e-TeleQuote from Primerica in late 2024 — consolidating the space. (More on that combination here.)

  • Willis Towers Watson sold Tranzact at year-end.

  • Two other big players don’t break out segment financials:

    • HealthMarkets (UnitedHealth Group)

    • Innovative Financial Group (Humana)

Also worth noting: all three of the public eBrokers were recently named in a False Claims Act complaint filed by the U.S. government (link).

Side-By-Side Results

To compare and contrast Q2 2025 results we are looking at the Income Statement, a few key Balance Sheet items, LTV metrics, and Sales metrics.

“Sale” = approved for EHTH and SLQT, submitted for GOCO

Key Takeaways:

  • All three posted operating losses.

  • SLQT led in total revenue, overhead efficiency, and profit margin.

  • EHTH reported the highest Medicare Advantage LTV at $934.

  • EHTH also maintained the lowest debt load.

  • GOCO led in volume, adding 141,000+ submitted policies.

  • All three carried ~$1 billion in Commission Receivables.

YoY % Change

Let’s observe and discuss the year-over-year (“YoY”) % changes.

Revenues

  • SLQT led with +12% revenue growth, driven by its healthcare vertical (SelectRx).

  • GOCO posted the highest commission revenue growth (+4%) but saw a sharp decline in non-commission revenue.

Expenses

  • EHTH cut expenses –11%.

  • GOCO and SLQT both saw expenses rise, with SLQT’s increase largely tied to healthcare cost of revenue.

  • Marketing and CCE spend declined across the board.

  • GOCO took a big hit from intangible asset impairment charges (“Other” expense).

Profitability (Loss)

  • SLQT’s operating loss grew the most on a % basis, but it still posts the best overall profit/loss profile.

  • EHTH narrowed its loss –18% YoY, showing improvement.

Balance Sheet Changes

  • GOCO’s contract asset balance rose +22%.

  • SLQT cut long-term debt –44%, a major deleveraging move.

LTV Changes

  • Medicare Advantage LTV is down overall, though up +1% at EHTH.

Sales

  • Overall sales fell –11% YoY, largely from lower MA volume — likely tied to D-SNP SEP rule changes.

  • SLQT’s SelectRx customers grew +31% YoY, but MA sales declined.

Reporting Note: GOCO reports submitted policies; SLQT and EHTH report approved policies.

The Big Picture

The eBroker model is still under pressure: scale isn’t yet translating into profitability. But differences are emerging:

  • SLQT is leaning into diversification (SelectRx) and deleveraging its balance sheet.

  • EHTH is driving efficiency and inching toward a leaner cost base.

  • GOCO is the highest volume — but impairments and higher costs weigh on results.

What to Watch

As we head into AEP 2026:

  • Can SLQT’s healthcare vertical offset ongoing MA headwinds?

  • Will EHTH sustain expense discipline while growing enrollment?

  • Does GOCO’s scale finally translate into profitability?

We’ll keep watching these three closely as the regulatory and distribution landscape continues to evolve.

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What MMI + Subscribers read this week…

  • August '25 MA/MAPD and PDP enrollment data - August '25 enrollment data has been loaded. Here are a few observations. (link)

  • Non-Commissionable Plans - Aetna 😯 - A look at Aetna's MA/MAPD Non-Commissionable Plans as of September 1, 2025 (link)

COMPLIANCE CHATTER 📢

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